Customer Retention
27 Threads
Most underrated business truth: It's more profitable to sell your current customer more things than to find new customers. The 6 secrets to increasing a biz's value:
Bad news: Terrible client onboarding now seems to be the norm. Good news: big opportunity for the rest of us. Truth is, happier clients stick around longer, spend more money, and...
Increase profits for your business by 25-95% with these 12 proven customer retention principles:
Any business can spend money and acquire customers, but the best know how to KEEP them. I've led the customer retention strategy for a multi-billion dollar company. Hereβs a Craw...
Outside of client delivery, onboarding is the most important part of retaining a client Your first impressions matter, and science proves it with two principles: Priming Planting...
My agency's churn has started to increase, what should I do? If you find yourself asking this question then read this Here are 6 systems you can add into onboarding to reduce chu...
I've taken home more than $90M+ in 6 years as an entrepreneur. 80% of that profit has come from simply retaining customers. Here's how I made it happen:
The easiest way to double your income is to double the amount your existing customers spend. Here's 10 proven ways to boost your customer lifetime value (CLV) in the next 30 days:
Thread: Key Takeaways from The Retention Rate Illusion by Patrick J. Wierckx (@SwitchCost ) I would appreciate to hear @d_mccar and @faderp thoughts on this paper. https://t.co/d...
The #1 concern for most marketers right now is rising customer acquisition costs. How do you fight back? Leverage your current customers. 9 tips to combat rising customer acqui...
HOW TO GROW YOUR BUSINESS FAST:
I sent an email every day for 2.5 years for 48 DTC e-commerce brands & generated $60M. Hereβs what I learnedπ§΅:
A 5% increase in customer retention increases profits by up to 95%. I just finished up an A/B test that increased our retention by 11%. Here's how I did it: π
You see < 1% annual churn rates screenshots and get pissed off You want the same but don't know where to begin. The solution? An effective "No-Login email flow" Here's how to b...
As a business owner, 65% of your revenue comes from existing customers. If you don't keep your customers loyal, that's a 35% loss. How to increase customer retention.
Retaining customers > Finding new customers. Here are six psychological secrets of building sticky experiences: https://t.co/jI2WIJEDah
First-time customers are expensive. Repeat customers are cheap. Lower acquisition cost = Higher profits Here are 11 ways to keep your customers coming back for more: 𧡠https://...
12 customer retention principles to boost your business: 1/ Choose Your Welcome Offer Wisely Less generous offer: β’ Fewer customers β β’ Higher quality β β’ Higher retention β Gen...
Key Takeaways from How to Measure Switching Costs from @SurveyMonkey. cc:@realdennishong @RamBhupatiraju @FromValue @EugeneNg_VCap @bkaellner @heymaxkoh @Vivek_Investor @long_equ...
Customer retention is the lifeblood of business. How to ensure customers never leave you π§΅
Meet Charles. Charles owns a shawarma spot in Ikeja, Lagos-Nigeria. As you can see in the picture, Charles is narrating his business challenges to me. He uses Facebook ads to pr...
UpLead has a single digits churn and it's getting lower every day. The key? These 5 tips that took us years to learn:
15 Marketing Tactics Every Startup Should Know (and what you need to know about them):
Getting a customer is cool. Getting that customer to buy a 2nd, 3rd, 4th time is where you make the real money. Here's how I've gotten 60%+ of my customers to buy 2+ times from m...
